Frequently Asked Questions

In Pigeon Forge, Tennessee, about 4 minutes from the Parkway, in a new resort community. Dollywood is about 15 minutes away and the Great Smoky Mountains National Park about 20. Your exact address and check-in details are sent before arrival.

About 15 minutes by car. Dollywood’s Splash Country water park is right next to Dollywood.

The national park is about 20 minutes away and downtown Gatlinburg about 30 minutes.

Yes. The LeConte Center at Pigeon Forge is about 10 minutes away, an easy home base for car shows, conferences, cheer and dance competitions and other events there.

Yes. Ripken Experience Pigeon Forge is about 15 minutes away and Rocky Top Sports World in Gatlinburg about 25. With beds for 14, a private gym and a heated indoor pool for recovery, it works well for a team or a few families traveling together. Keep in mind parking is limited to 3 vehicles.

McGhee Tyson Airport (TYS) in Knoxville, about 50 minutes away. We recommend renting a car, since attractions are spread across Pigeon Forge, Gatlinburg and Sevierville.

The Fourth Story is in a growing new-construction community, so building may be going on nearby during your stay. Our cleaning team keeps the cabin and outdoor spaces clean, but construction dust can settle on decks and outdoor furniture between cleanings.

Up to 14 guests: 3 king suites (one on the main level and two on the level above), a queen-over-queen bunk suite and 2 queen sleeper sofas.

Yes. The private indoor pool is heated year-round in a climate-controlled room, with poolside seating, a basketball hoop, and pool floats and noodles.

On the covered rooftop deck, alongside a stone fireplace, lounge seating with a Smart TV, a dining table for four and a kitchenette with a mini fridge, ice maker, Keurig and sink.

The High Score Club has Ms. Pac-Man/Galaga and Mortal Kombat II arcade cabinets, an air hockey table, a Nintendo Switch 2 with 4 pro controllers and plenty of games including Mario Kart World, board and card games, a large Smart TV and a queen sleeper sofa.

A smokeless wood-burning fire pit with Adirondack chairs, a custom outdoor bar with stools and a mini fridge, cornhole and giant yard games (Jenga, Left Right Center and Yardzee), a gas grill, string lights, and outdoor dining for 8 on the main-level deck.

Yes. It has an electric range and oven, microwave, combination drip and K-Cup coffee maker, Instant Pot, slow cooker, air fryer, blender, toaster, hand mixer and a full set of cookware, bakeware and serving pieces. There are coffee stations in the kitchen, on the bedroom level and in the rooftop lounge, and seating for 8 at the dining table plus 4 at the island.

Yes. The private gym on the third level has a treadmill, Bluetooth stationary bike, dumbbells and an adjustable bench, yoga mat and blocks, resistance bands and a step platform.

Yes. Fiber-optic high-speed Wi-Fi runs throughout the cabin, fast enough for multiple streams and video calls, and there is a dedicated desk with a lamp for remote work.

Yes. Beds are made with fresh Egyptian cotton linens, towels are provided, and every full bathroom has starter toiletries (hand soap, body wash, shampoo and conditioner) and a hair dryer. Extra linens and pillows are supplied for both sleeper sofas.

Yes. There is a laundry area on the main level with a washer, dryer, iron and cleaning supplies.

Yes. The Fourth Story has a private on-site EV charger for guests.

There is one exterior security camera on the front porch. It monitors only the front entrance, driveway and parking area. There are no cameras inside the home or in any private guest areas.

No. The Fourth Story is four levels connected by stairs. You can see the layout of each level on our floor plans.

The primary king suite is on the main level with a private bathroom and a spa-like shower with three shower heads. Two more king suites with private bathrooms and the queen-over-queen bunk suite are on the level above the main level. Queen sleeper sofas in the main-level living room and the game room sleep 4 more guests.

Yes. A high chair and a pack ’n play are available on request; please let us know in advance so we can make sure they are ready for your stay. With stairs, decks, a rooftop terrace, an indoor pool and a hot tub, children should be supervised at all times.

Yes. Our sister cabin, Summit After Dark, is a short walk away on the same street and sleeps 20, so the two together can host up to 34 guests. Send us an inquiry and we’ll help you book both.

Check-in is contactless through a smart lock. You’ll receive your unique access code and check-in instructions before you arrive.

Check-in is at 4:00 pm and check-out is at 10:00 am.

There are 3 dedicated paved parking spaces and no overflow parking, so groups should plan on no more than 3 vehicles.

No, 4WD is not needed for normal access. Some roads in the area are steep, one section of the neighborhood access road can get icy in freezing weather, and there is a significant dip where the neighborhood road meets the main road, so low-clearance vehicles should take it slowly.

The primary guest must be at least 25 years old and must stay on-site for the whole reservation.

No. Parties, events and unauthorized gatherings are not permitted, and only registered guests may be on the property unless approved in advance.

Yes. Guests review and sign our Stay Agreement before arrival. It covers the property, community guidelines, safety information and stay policies.

Pets are considered on request, and a pet fee applies. Please send us an inquiry with details about your pet before booking.

No. Smoking and vaping are not permitted inside the cabin.

You receive a 100% refund if you cancel at least 30 days before arrival, and a 50% refund if you cancel at least 14 days before arrival.

You get our best rate with no third-party booking fees, you see your exact price before you book, and you deal with us directly from your first question to checkout. Check availability and pricing.